General Privacy Disclosure

What does Commercial Capital Bank do with your personal information?

Who we are

Who is providing this notice?

COMMERCIAL CAPITAL BANK

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and account balances
  • Payment history, and transaction or loss history
  • Overdraft history and checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share personal information to run their everyday customers’ business. In the section below, we list the reasons financial companies can share their personal information; the reasons chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Commercial Capital Bank share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain
your account(s), respond to court orders and legal
investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
No Yes
For joint marketing with other financial companies No Yes
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No Yes
For our affiliates’ everyday business purposes—
information about your creditworthiness
No Yes
For nonaffiliates to market to you No Yes

What we do

How does Commercial Capital Bank protect my personal information?

To protect your personal information from unauthorized access
and use, we use security measures that comply with federal law.
These measures include computer safeguards and secured fi les
and buildings.

Your personal and account information is available only to employees who need that information to provide products or services to you.

How does Commercial Capital Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • make a wire transfer or show your driver’s license
  • make deposits or withdrawals form your account

We also collect your personal information from others such as, credit
bureaus.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be
financial and nonfinancial companies.

  • Commercial Capital Bank does not share with our affiliate.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Commercial Capital Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that
together market financial products or services to you.

  • Commercial Capital Bank doesn’t jointly market.

Questions?

Please contact Commercial Capital Bank at 318-878-2274 regarding questions about the information included in this Privacy Disclosure.

Mobile Privacy Disclosure

 

What does Commercial Capital Bank do with your personal information from the mobile application?

 

Why?

The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is important for you to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device’s settings.

 

What?

Some examples of information your app will request access to are:

  • Location
  • Contacts
  • Camera

 

How?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

 

Questions?

Please contact Commercial Capital Bank at 318-878-2274 regarding questions about the information included in this Privacy Disclosure.
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